Special Service Conditions for “magnews Platform'” Clients (“Service”) in case of Reselling (“SSC Reseller”)

 

These SSC Reseller govern the supply of the “magnews Platform”, in the event of resale by subjects, legal persons (hereinafter “Partners”) other than Diennea s.r.l. (hereinafter “Supplier”) to the Partner’s client (“Client”).

NOTICE TO MAGNEWS PARTNER:
These SSC Reseller must be included in the magnews Platform license distribution agreement between magnews Partner and the Client. Failure to use the present SSC Reseller in the magnews Platform license distribution agreement between magnews Partner and the Client constitutes a serious and material breach within the meaning and effect of article 1456 of the Italian Civil Code on the part of magnews Partner, and Diennea is entitled to terminate the contract with magnews Partner with immediate effect.

Definitions

“Add-On”: means additional services and components of the magnews Platform that Diennea reserves the right to offer to its Clients, if necessary also free of charge, which are based on proprietary and/or third-party artificial intelligence models. The complete list can be consulted at the link: https://help.magnews.it/hc/en-us/articles/23480696131474-Magnews-Q.

“Exportable Data”: the input and output data, including metadata, directly or indirectly generated or co-generated through the Client’s use of the magnews Platform Service, as well as the digital resources, excluding resources or data protected by intellectual property rights or constituting Diennea’s trade secrets. The details of the Exportable Data can be found here.

“Supplier”: means Diennea S.r.l.

“Client”: means the legal entity that purchases the licence of the magnews Platform from the magnews Partner.

“Ordinary Maintenance”: indicates the scheduled maintenance of the Supplier’s Systems.

“Extraordinary Maintenance”: indicates the unplanned maintenance of the systems of the Supplier caused by events beyond the reasonable control of the Supplier.

“Alternative Transitional Period”: the extension of the Transitional Period defined at the Client’s request or communicated by the Supplier within 14 days of the Client’s portability request pursuant to Article 17.1 of these SSC Reseller.

magnews Platform“: means the system of software and hardware designed, developed and managed by the Supplier that enables the management of personalised information pushing services by e-mail, SMS or through other digital messaging services.

“RCS”: acronym for “Rich Communication Services”; it refers to an IP-based electronic communications service, developed as an evolution of traditional SMS, which allows the sending of interactive and multimedia text messages to recipients enabled to receive them under the terms and conditions of the RCS messaging service providers and the operators managing the recipient’s incoming data traffic, as further described in Article 15 of these SSC Reseller. In particular, where the RCS messaging service is provided by Google LLC, Jibe Mobile Inc., or another company of the same group, in order to send RCS messages the Client must first obtain the status of “Agent” under the terms and conditions of the third-party RCS messaging service providers.

Supplier’s Terms and Conditions of Use“: means the document that can be found at the following hyperlink: https://www.magnews.com/acceptable-use-policy/, which sets out the fundamental principles for the correct use of the magnews Platform by the Client.

“Supplier’s System”: generally indicates the set of hardware, software, networks and telecommunication systems (expressly including magnews Platform) organized by the Supplier for the provision of Services and, specifically and depending on the context, each of these elements.

Client’s Systems”: means the communication, networks, servers, hardware and software equipment and devices already installed at the Client or operated by the Client, to which the Supplier and/or the Partner has access for the provision of the Services.

“Transfer Fees”: the fees payable by the Client for extracting the Exportable Data through the Supplier’s Systems and transferring such data to a third-party supplier’s systems.

“Users” or “Contact”: indicates the recipients of messages and / or notifications and, more generally, of the Client’s communications.

“Party”: means jointly the magnews Partner and the Client.

 

1. Ownership of the database

1.1. The Client declares that the controllership of the databases of the Users used for proceeding to the submission of communications by the same by means of the Supplier’s Systems (with specific referral to the magnews Platform) vests in the Client itself.

1.2. The Client declares that User databases under controllership of third parties or unlawfully acquired will not constitute the subject of the use of the Service.

2. Privacy and security of personal data

2.1.The magnews Partner, acting as as Data Processor, undertakes to process the personal data owned by the Client in order to properly provide the Service and as better agreed in the contract for the processing of personal data that the Parties undertake to conclude.

 

3. Supplier’s Terms and Conditions of Use

3.1. The Client declares to have read and understood the Supplier’s Terms and Conditions of Use: https://www.magnews.com/acceptable-use-policy of the Supplier, and commits to use the magnews Platform according to the principles outlined therein; he also recognizes that different use of the magnews Platform from what is indicated in the Supplier’s Terms and Conditions of Use constitutes a severe and relevant conduct and, if it will be the case, illegal or otherwise in violation of the law and/or rights of the other relevant. Upon the occurrence of this case, the Partner has the right to suspend the Service or to terminate the contract pursuant to art. 1456 of the Italian Civil Code. Where there is injury to the Partner and/or to the Supplier or to the third parties, the Client undertakes to hold harmless and indemnify the Partner and/or the Supplier or said third parties against any claim for compensation.

 

4. Confidentiality

4.1. The Client, the Partner and the Supplier mutually guarantee that its personnel and the personnel of other parties that may be appointed by them, will treat as confidential any information or any other data of which they have acquired knowledge during or in connection with any activity relating to the execution of the Service, and undertake to not divulge them and to use them within the limits provided for by the written agreements between the Parties and the applicable laws and regulations.

4.2. The Client acknowledges that the obligation of confidentiality also applies to the ideas, methodologies and technical expertise that the Supplier develops and/or implements for the performance of the Service as well as all the materials provided and developed for the performance of the Service.

5. Termination and Indemnity

5.1. In the event that the activity carried out by the Client through the use of the Service leads to the inclusion of IP addresses or domains provided by the Partner or by the Suppliers, whether shared or dedicated, in the “Main Monitored Blacklists” ( available at the following link: http://www.magnews.com/blacklist-monitor-service/), the Partner reserves the right to proceed with the timely blocking of sendings and the definitive closure of the account. The Partner retains the right to compensation for any damage suffered.

5.2. These rules refer to serious and relevant conduct and, where necessary, illegal or in any case in violation of the law and / or the rights of others. Upon the occurrence of such conduct, the Partner reserves the right to suspend the Service and the right to terminate the contract pursuant to art. 1456 of the Italian Civil Code. In the event that the Partner and/or the Supplier are prejudiced, the Client agrees to indemnify and hold the Partner and the Supplier and its suppliers harmless from any claim for compensation.

6. Retention of Data and Information – Reference

6.1. The Supplier will process data and information of the Client for the purposes strictly necessary to the provision of the Service, without prejudice to the Supplier’s faculty to process it in anonymized and/or aggregate form for statistical purposes and to improve the Service.

6.2. The Client declares that the retention times available at the following link https://www.magnews.com/data-retention-policy-on-the-magnews-saas-platform/ indicate the instructions that the Partner and the Supplier, as Data Processor and Sub-Processor, undertakes to comply with, without prejudice to the right of the Partner and Supplier to retain data in order to comply with specific legal obligations, regulations and/or requests from authorities, as well as to assert or defend its rights and interests against any claims, actions and disputes regarding the provision of the Services covered by the agreement. In the event of changes to the above instructions, the Client shall, in written form, inform the Supplier or, alternatively, the Partner, who will send them to the Supplier. The Supplier reserves the right to quote any additional costs associated with the provision of the service on the basis of the specific requests made.

7. Standard Platform Usage Limits

7.1. The usage standard limits of the magnews Platform are outlined within the packages available at the following link: http://magnews.it/i-nostri-pacchetti/.

7.2.If the Client wishes to customize the usage standard limits of the magnews Platform defined in the selected package, he must contact the Supplier’s contact or, alternatively, the Partner, who will then forward the request to the Supplier.

8. Maintenance

8.1. The Supplier reserves the right to suspend, in whole or in part, access to the magnews Platform for Ordinary and/or Extraordinary Maintenance needs.

8.2. The Supplier will give prompt notice of the intervention of Ordinary Maintenance within 5 (five) working days prior of such maintenance.

8.3. The Supplier and the Partner shall make every effort, but without giving any undertaking in this regard, to forewarn the Client of the work of Extraordinary Maintenance and to minimize inconveniences resulting from these interventions.

9. Cookie/tracking technology clause

9.1. Diennea provides the Client with a cookie/tracking technology, which is directly inserted in the magnews Platform under this agreement and which can be entirely activated and managed by the Client.

9.2. The tool “Web Conversion Tracking” enables the Client to analyze and process the information related to the recipients of their communications, in order to aggregate such recipients in “profiles”, i.e. in homogeneous groups based on behavior or specific characteristics.

9.3. The “Web Experience” tool allows the Client to track the actions of visitors on one or more of the Client’s websites.

9.4. In particular, it allows tracking behavioral data of both anonymous and known visitors (i.e. associated to contacts in the magnews DB).

9.5. Should an anonymous visitor be identified as a contact, all browsing data gathered before their identification will also be associated with that same contact.

9.6. The Client, acting as Controller of the data thus obtained, undertakes to process the data in accordance with the applicable law, and to provide to the Partner and Diennea, acting as Data Processor Sub-Processor, with detailed instructions about the processing carried out under this agreement. The appointed Processor and Sub-Processor undertakes to inform the Client of any necessary technical changes to this technological tool, thus complying with the duty of information arising out of their appointment and in order to enable the Client to achieve the same privacy obligation compliance with respect to the recipients of their communications.

10. Penality clause

10.1. If the activity of the Client using the Service leads to the inclusion of IP addresses or domains of the Supplier (and/or its suppliers), whether they are shared or personal, in the “Main Monitored Blacklists” (available at the following link: https://www.magnews.com/black-list-monitor-service/), the Partner and the Supplier shall have the right to promptly block the outgoing communications and to definitively close the Client’s account, without prejudice to their right to compensation for additional damages

10.2. If the activity of the Client using the Service leads to a reporting of abuse/spam to the Partner and/or to the Supplier by a Client’s contact, starting from the third abuse/spam report from the date of signature of the GTS, the Client shall pay to the Partner and/or to the Supplier, as a penalty, the amount of Euro 200.00 for each violation, as minimum compensation for the activities that the Partner and/or the Supplier shall put in place in order to handle the request of the contact, with respect to both the same contact and the Client in accordance with the role of data processor and sub-processor, without prejudice to the right of the Partner and/or the Supplier to compensation for additional damages. Please note that the number of abuse/spam reports is related to a period of 12 months from the date of receipt of the abuse/spam report. Therefore, starting from the third abuse/spam report recorded during the last 12 months from the date of its receipt, the Client shall pay to the Partner and/or to the Supplier, as a penalty, the amount of Euro 200.00 for each violation, as described above, without prejudice to the right of the Partner and/or Supplier to compensation for additional damages.

10.3. The conducts described in points 10.1 and 10.2 above also integrate severe and relevant conduct under article 5 of these SSC Reseller and, if it is the case, illegal activity or otherwise activity in violation of the law and/or significant rights of others relevant, and where there is injury to the Partner and/or the Supplier, the Client undertakes to hold harmless and indemnify the Partner and/or the Supplier against any claim for compensation.

11. Message sending modes. Credit management and extra traffic

11.1. Subject to payment of the fees agreed with the Partner and without prejudice to any provisions contained therein and in Articles 14 and 15 below, in order to send messages via e-mail and/or SMS and/or RCS and/or WhatsApp, the Client must first purchase a package of e-mail messages and/or a top-up in SMS, RCS, and/or WhatsApp credits, in predefined and non-divisible quantities. Once the prepaid SMS, RCS, or WhatsApp credits are exhausted, no further messages of that type may be sent unless an additional package is purchased. In the case of exceeding the e-mail package, Articles 11.7 and 11.8 below shall apply. It is understood that for WhatsApp messages, credits are deducted both when sending the message and when receiving it.

11.2. Unless otherwise agreed between the Parties, if the fees include the sale of email message packages and/or SMS, RCS, and/or WhatsApp credits for a specific reference period, any unsent email messages and/or SMS, RCS, and/or WhatsApp credits not used by the end of that period shall not be carried forward for later use and shall not be refundable.

11.3. SMS and RCS Credits. With specific reference to SMS and RCS credits, the Supplier shall debit the Client, from time to time, a variable number of credits for each message sent, depending on the destination country, as further specified in Article 11.4. In particular, the Client acknowledges and agrees that the determination of the number of credits debited for each message sent shall take into account the message transmission cost and, more generally, the costs associated with the telecommunication and/or electronic service at the time of sending.

11.4. Subject to the provisions of the preceding paragraph, the Supplier shall make available to the Client, on the magnews Platform, a table showing the remaining SMS and RCS credits and the periodically updated SMS and RCS credit price list, indicating the number of credits debited for each message sent to a specific country, and highlighting on the magnews Platform any changes to the table. The Client undertakes to review such table prior to each SMS and/or RCS dispatch and hereby acknowledges and accepts its terms in advance.

11.5. WhatsApp Credits. With specific reference to WhatsApp credits, the Supplier shall debit the Client, from time to time, a variable number of credits for each message sent and received by the Client, depending on the destination country and the type of message sent, as further specified in Article 11.6. In particular, the Client acknowledges and agrees that the determination of the number of credits debited for each message sent and received shall take into account the costs of sending and receiving the message and, more generally, the costs associated with the electronic service at the time of sending.

11.6. Subject to the provisions of the preceding paragraph, the Supplier shall make available to the Client, on the magnews Platform, a table showing the remaining WhatsApp messages and the periodically updated WhatsApp credit price list, indicating the number of credits debited for each message sent and received in a specific country and for each type of message, highlighting on the magnews Platform any changes to the table. The Client undertakes to review such table prior to each WhatsApp message dispatch and hereby acknowledges and accepts its terms in advance.

11.7. Subject to the provisions of Article 11.1, email packages are structured based on: (a) the maximum number of Contacts that can be uploaded to the magnews Platform; and (b) the maximum volume of emails that can be sent within a period agreed between the Parties. In the event the applicable Contact threshold for the Client is exceeded or the threshold applied over time based on actual use of the Service, the Partner shall apply the price range corresponding to the actual Contact threshold used.

11.8. In the event that the maximum email volume provided for by the email package activated by the Client, the Partner may invoice the Client for the excess email traffic, applying a fee of €0.20 for every one thousand additional emails sent. 

12. SLA/ Up Time

12.1. The level of service offered by the Supplier is available at the following link: https://www.magnews.com/magnews-service-level-agreement-sla/.

13. Remote access to magnews Platform

13.1. The Client acknowledges that the Partner and/or the Supplier may access the magnews Platform to carry out consulting activities for the optimization of the Service usage by the Client, to manage and/or support in the corresponding administrative and commercial operations, and to perform Maintenance and security activities.

14. “Alias” clause

14.1. The Client, if so permitted by the supplier of the messenger service integrated in the magnews Platform, pursuant to AGCom Resolution no. 42/13/CIR, may send SMS by setting an alphanumeric code (Alias).

14.2. The Client shall only use Alias ​​which he actually uses as legitimate holder or over which he has a legitimate right of use on the basis of current applicable law (with particular reference to trademark laws and AGCom Resolution 42/13/CIR, insofar as it is applicable, and Resolution 12/23/CIR) and undertakes to hold harmless the Partner and/or the Supplier and indemnify it against any claims, including damages or sanctions, for its own facts or omissions, brought by any third party and/or the competent Authorities.

14.3. The Client agrees not to use generic Alias ​​(i.e. “hotel”, “restaurant”, etc.), which may deprive the message of its distinctive features or make the sender not easily recognizable.

14.4. Prior to the start of the activities, the Client shall notify the Partner of any Alias ​​that he intends to use and update promptly the Partner on the elimination or the non-use of any Alias previously communicated, in order to allow the Partner to communicate the Alias ​​for its registration in the database managed by AGCom (“AGCom Data Base” ) or for its update, acknowledging that in case of non-communication, it may not be possible to send messages using the Alias.

14.5. In case of failure of registration of an Alias in the AGCom Data Base, the message may be send anyway, but Alias ​​will be replaced by a numeric sender id assigned by the supplier of the messaging service integrated in the magnews Platform. The Client who intends to delete from AGCom Data Base the Alias previously communicated to the Partner and registered according to the present clause, shall communicate in writing to the Partner this intention within 20 (twenty) days before the date of expiration of the agreement.

14.6. By signing this agreement, the Client authorizes the supplier of the messenger service integrated in the magnews Platform to publish its personal information and contact data in the AGCom Data Base.

15 “Agent” clause

15.1. Where requested, the Supplier reserves the right to make the RCS messaging channel available to the Client, under the terms and conditions set forth in Article 11 above and upon payment of the specific fee agreed with the Partner.

15.2. If the Client chooses to use the RCS messaging service, the Client acknowledges and agrees that the sending and receiving of RCS messages are subject to and conditioned upon the terms, conditions, and limitations imposed by the respective service providers, which the Client represents to be aware of and to comply with. In particular, the Client acknowledges and agrees that in order to send RCS messages, it must comply with the requirements imposed by the RCS messaging service providers, including, by way of example, requesting and obtaining the designation of a “Agent” sender under the terms and conditions determined by the relevant third-party messaging service provider, such as, for instance, Google LLC, Jibe Mobile Inc., or any other company of the same group.

15.3. The Supplier shall not be liable under any circumstances for any denials of the request for the designation of an “Agent” sender, nor, more generally, for the Client’s failure to meet the conditions imposed by third-party providers for sending RCS messages, or for the failure to send RCS messages by Clients not authorized by the relevant third-party provider. The Client also acknowledges and agrees that some or all RCS message Contacts may not be enabled to receive RCS messages due to the mobile device used by the Contact, the data traffic

operator chosen by the Contact, or other circumstances. The Supplier shall not be liable under any circumstances for the failure to deliver RCS messages to Contacts not enabled to receive RCS messages. In the event that an RCS message cannot be delivered to the User, a fallback SMS with the same content shall automatically be sent to the User. The use of such fallback SMS messages is governed by the same terms and conditions applicable to SMS under this document.

15.4. In the event that the RCS messaging service providers modify, suspend, or discontinue the provision of the RCS messaging service, the Supplier may correspondingly modify, suspend, or terminate the Client’s access to such service, without any obligation of prior notice and without incurring any costs, charges, expenses, or liability, while providing notice to the Client. In such case, the Client may use the credits purchased pursuant to Article 11 to send SMS messages. The Client hereby waives any claims against the Supplier in relation to the inability to use such services and/or any modifications thereof.

16. Add-On supplementary clauses

16.1. The Client acknowledges and accepts that the use of the magnews Platform Add-Ons is entirely optional and that such features may be discontinued by the Supplier at any time without prior notice and excluding the right of withdrawal in favor of the Client. It is understood that the Add-Ons must also be used in compliance with the contractual terms and conditions and the acceptable use policy or prohibited use rules, available here, which shall form an integral part of this document and which the Client acknowledges and accepts.

16.2. To use some Add-Ons, the Client may be required to accept dedicated terms of use and, if applicable, third-party contractual terms and conditions, which supplement the provisions of the Agreement (as is the case, for example, for the Add-Ons “Q Assistants” and “Q Translator”).

16.3. It is understood that the use of the Add-Ons is linked to these SSC Reseller. The Client may at any time cease using these features by continuing to use the magnews Platform, while the termination of the license agreement for the use of the magnews Platform will result in the revocation of the right to use the Add-Ons unless otherwise provided by the Parties.

16.4. The Client acknowledges and accepts that he is and remains fully responsible for the content used through the Add-Ons as well as the outputs generated by their use, to the extent that the latter may be used to improve the Services. It is understood that Diennea does not offer and does not assume any guarantee with respect to the outputs generated by their use, to the extent that the latter may be used to improve the Services. It is understood that Diennea does not offer and does not assume any guarantee with respect to the outputs generated, which may contain errors, be inaccurate, not pertinent to the Client’s requests, or incomplete; therefore, it is the Client’s responsibility to verify the outputs before using them. To the extent permitted by applicable laws, no express or implied guarantee, such as the guarantee of merchantability and suitability for a specific use, is offered with respect to the Add-Ons. Any reports or requests regarding the Add-Ons and their use (for example, concerning inaccurate outputs, errors, violations, etc.) may be submitted by writing to helpdesk@magnews.it.

16.5. It is further understood that the Add-Ons may not be used to develop models, products, or services that compete with those of Diennea, with the Add-Ons integrated into the magnews Platform, or with other third-party services, and that attempting to reverse engineer, extract, or replicate the components of the Add-Ons, including the underlying data or models, is prohibited.

17. Retrieval of Exportable Data

17.1. The Client shall have the right, during the term of this agreement and in compliance with the duration terms set forth therein, to obtain the Exportable Data of its magnews account, upon notice to the Supplier (by e-mail to helpdesk@magnews.it) at least thirty (30) days in advance and up to a maximum of sixty (60) days. In such notice, the Client shall indicate whether it intends to:

(i) transfer the Exportable Data to a third-party supplier, providing the relevant identifying information (including: company name, VAT number, certified e-mail address), and/or
(ii) transfer the Exportable Data to the Client’s own Systems, or
(iii) proceed with the mere deletion of the Exportable Data.

In such notice, the Client may, if applicable, indicate one or more preferred time windows for performing the migration (i.e., a period, such as a weekend, during which the Client’s Systems may be made unavailable and any updates interrupted). If there are impediments, the Supplier shall notify the Client within five (5) business days, proposing alternatives in line with the Transitional Period or the Alternative Transitional Period, as defined below.

17.2. In the event of a request for mere deletion, the agreement shall be automatically terminated upon the expiry of the notice period set forth in Article 17.1. If the Client requests the retrieval of the Exportable Data, the Supplier shall send a confirmation of receipt within the following five (5) business days; from the date of such confirmation by the Supplier, a period of thirty (30) days shall commence for performing the extraction (“Transitional Period”).

The Client may request an extension of the Transitional Period, if deemed more appropriate for its purposes as recognized by Article 25(5) of Regulation 2023/2854 (“Alternative Transitional Period”), which shall be indicated in the same transfer request referred to in Article 17.1 of this document. It is noted that, in duly justified cases, the Supplier may also apply an Alternative Transitional Period, which in any event shall not exceed seven (7) months, upon notice to the Client to be sent within fourteen (14) days of receipt of the transfer request referred to in Article 17.1 of this document.

17.3. During the Transitional Period or the Alternative Transitional Period, the Supplier shall provide reasonable assistance to enable the execution of the transfer operations, it being understood that the Client shall manage such activity by following the instructions provided in the dedicated guide, available here. It is further understood that during the Transitional Period or the Alternative Transitional Period, the Service shall be provided as set forth in the agreement with the Partner, the Client shall be obliged to pay the fees specified therein, and the obligations already imposed on the Parties shall remain in effect until the cessation of the agreement as provided in Article 17.5 below.

17.4. The Client undertakes to adopt all reasonable technical and organizational measures to facilitate the proper retrieval of the Exportable Data. The Supplier undertakes to implement appropriate technical and organizational measures to ensure an adequate level of security in carrying out these activities, including measures to guarantee confidentiality, secrecy, integrity, and availability of the Exportable Data. Any incidents that may have a significant impact on the Services or on the Exportable Data shall be notified by Diennea to the Client promptly, without undue delay, and within twenty-four (24) hours where required by mandatory laws or regulations.

The Client, including on behalf of third-party recipients of the Exportable Data or otherwise involved in the export activities, guarantees that such activities will be carried out in compliance with the intellectual property rights of the Supplier and third parties, allowing third-party access only to the extent strictly necessary to perform the portability and requiring such third parties to comply with the confidentiality and secrecy obligations set forth in this document.

17.5. The Client shall promptly notify the completion of the migration process by writing to helpdesk@magnews.it. From the date of receipt of such notification, the agreement shall be deemed automatically terminated, without any further obligations or liabilities on the part of the Supplier toward the Client. In the absence of such notification from the Client, at the end of the Transitional Period or the Alternative Transitional Period, the Supplier shall notify the Client of the termination of the Agreement; failure to respond within thirty (30) business days from such notice by the Supplier shall be deemed as confirmation of the successful completion of the migration, and the agreement shall be considered definitively terminated. In the event of a negative response due to disputes or further support requests from the Client, the agreement shall not be terminated, and the Parties shall cooperate in good faith to complete the migration as soon as reasonably possible, defining a migration and service termination plan within ten (10) days from the Client’s negative response.

If the Client requests only the deletion of the Exportable Data, the agreement shall be deemed terminated upon expiry of the notice period for initiating the transfer as set forth in Article 17.1 above.

17.6. In the event of early termination of the agreement following the proper fulfillment of the requests referred to in the preceding Article 17.1, the Client shall, in any case, remain obliged to pay in full all fees agreed upon up to the original expiration date of the agreement, as if the agreement had remained in force until the originally scheduled termination.

17.7. It is further recalled that the Client is granted an additional period of thirty (30) days from the end of the Transitional Period or the Alternative Transitional Period to retrieve the Exportable Data; during this period, the retrieval of the Exportable Data must be managed by the Supplier upon submission of a request via e-mail to helpdesk@magnews.it. Upon expiry of this period, and once the migration of the Exportable Data has been completed, the Supplier shall proceed with the deletion of the Exportable Data in accordance with the timelines set forth in the disaster recovery and business continuity procedures implemented by the Supplier and shall provide confirmation to the Client, subject to any retention obligations imposed by applicable laws.

17.8. Until January 12, 2027, the Supplier reserves the right to apply to the Client exclusively reduced Transfer Fees, which shall be commensurate with the costs directly incurred by the Supplier in the transfer process to enable the transfer of the Exportable Data.

The reduced Transfer Fees referred to in the preceding paragraph, where applicable, shall be communicated to the Client in a clear, transparent, and documented manner, and shall in no event exceed the actual costs incurred by the Supplier in relation to the transfer of the Exportable Data.

These SSC Reseller were updated on 03/10/2025.

See previous versions of the SSC Reseller:

Click here if you wish to consult and download the SSC Reseller valid until 03/10/2025

Click here if you wish to consult and download the SSC Reseller valid until 05/05/2025

Click here  if you wish to consult and download the SSC Reseller valid until 12/02/2025

Click here  if you wish to consult and download the SSC Reseller valid until 21/03/2024