cliente:

Comau

Partner:

t.bd think by diennea

The magnews platform has been an enabler for our company to approach Digital Marketing and Marketing Automation. The native integration with our CRM has allowed us to collect and qualify Leads up to the formalization of an offer proposal.L’integrazione nativa con il nostro CRM ha permesso di raccogliere e qualificare i Leads fino alla formalizzazione di una proposta di offerta.

SERGIO D’AMBROSIO – CRM SERVICE MANAGER, COMAU

Goal.

To make available to the business a solution screened and approved by the ICT department, working in integration with Salesforce CRM for lead management in all phases of the customer journey – from lead generation to the entire retention and CLV increase

A single platform for all stages of the customer journey.

 

From lead generation to lead profiling, from lead scoring to retention: all managed in a single platform that supports all business needs within the sphere of customer base management.

THE CUSTOMER

A world leader in the field of industrial automation.

Produces technologies for the production of electric, hybrid and traditional vehicles, industrial and collaborative robots, wearable robotics solutions, self-driving logistics tools, dedicated mechanical processing centers, interconnected digital services and systems to transmit, process and analyze machine and process data.

THE PARTNER

t.bd think by diennea is a Digital Service Agency.

Specialized in integrated communication projects, it manages projects aimed at achieving the business objectives of companies, from strategy to execution.

THE REQUIREMENT

Centralize control and simplify management of marketing campaigns.

Build landing pages and forms quickly and flexibly, managing agile integration with Salesforce CRM for lead collection. Manage mass email marketing campaigns, marketing automation flows, surveys to profile leads and lead scoring policies to prioritize lead management based on lead behavior.

THE GOALS

Centralize marketing campaign management

Improve contact engagement in DB

Create landing pages quickly and flexibly to support business needs

Solution.

Activation of an account and setup of the magnews <> Salesforce CRM connector so that the two systems are always aligned, and work in harmony both in lead acquisition and in the management of massive campaigns and marketing automation.

Setup of automation flows and a lead scoring system to qualify and profile incoming leads.

Channels: Email, Social, landing page, survey

Technology: magnews

Target Audience: B2B

Results

Magnews, through real-time integration with COMAU CRM, orchestrates COMAU’s lead generation campaigns, allowing for on-going corrective actions that incorporate feedback received from the sales force.

Profiling is done through a multi-step process based on the analysis of their interactions with different content and on mini-surveys, assigning a unique score for each type of lead.

Storie di successo per obiettivi di business

I clienti e i partner, le case study che raccontano come con
magnews è possibile lavorare per il successo delle aziende.

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