Support Customer Satisfaction throughout the client lifecycle using email on a global scale. It's possible to build an ongoing relationship through emails, without impacting other critical business areas, but simply implementing automation.
Using MagNews, Ducati has designed a system of Marketing Automation able to generate milions of daily different communications
- Customer satisfaction data collection
- More than 15 unique and automated communications in 7 languages.
Personalized content and automated delivery strategies based on user life-cycle to increase customer loyalty and stimulate upselling and cross-selling.