WhatsApp Automation?
Check!
WhatsApp, one of the most widely used channels globally, is one of the most direct ways to reach, engage and retain customers. With magnews, you can incorporate WhatsApp Automation into your strategy.
When you need immediacy, WhatsApp Automation is what you need
Include notifications, reminders, conversations and service messages in your workflows, without having to manage them separately.
WhatsApp Marketing Automation works within campaigns, customer care and automations in a way that is faster, more consistent and more useful for the recipient.
Use cases
There’s more than one way to use WhatsApp
Personalised offers
Abandoned trolleys
FAQ
Customer service chatbots
OTP
Order confirmations
Tracking
Shipping updates
Reminders
Le soluzioni di Magnews
Cosa puoi fare concretamente
Integrate it into your campaigns
Promotions, news, personalised offers, dedicated content: WhatsApp can become an additional touchpoint within your campaigns, coordinated with your other channels rather than managed separately.
Incorporate it into automated workflows
Welcome messages, abandoned trolleys, post-purchase communications, loyalty schemes, reminders: when immediacy is key, WhatsApp becomes part of the customer journey and reinforces the messages that really need to get through.
Manage the requests that matter more effectively
FAQs, recurring requests, confirmations, tracking, OTPs, reminders: there are communications that need to be swift and well-managed. With WhatsApp Automation, you make contact more direct and lighten the team’s workload.
Understand what’s happening
After sending, monitor interactions and conversions and understand which messages work best, where the conversation picks up and where it stalls. A clearer view, to optimise without trial and error.
Concrete features (AI included)
To better route every request.
Q WhatsApp Catch reads incoming messages, understands what the contact is requesting, and automatically routes them into the most appropriate workflow.
Less manual work, fewer unnecessary steps, and greater continuity in the conversation.
Canali
Quando i canali lavorano insieme, si vede
Email, SMS, RCS, WhatsApp, survey, landing page, pop-up e canali personalizzati: ogni touchpoint entra nello stesso flusso e segue la stessa logica.
Non limitarti a inviare messaggi: costruisci percorsi più coerenti, dal primo contatto in poi.
Vuoi vedere
come funziona?
Scopri come la piattaforma può adattarsi al tuo modo di lavorare e supportare le tue attività, dalla gestione dei canali all’automazione delle comunicazioni.
You are a